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Apple ID email address not valid

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iPad 4 has recently been updated to the current OS. Once this was done it asked for Apple id and password. The Apple id email address that was used to set up this iPad is not valid, so we cannot access this email to reset the Apple id password. Is there any way of resetting the email address associated with the iPad? At the moment we cannot get past the set up screens, so we cannot access settings etc.
amerasearch
Asked: 08:00 09/04/2016
edik 08:00 09/04/2016
0
Seems like Apple has temporary troubles with their activation servers. Lots of users report similar issue on older devices. support.apple.com/en-us/HT2... If you are the original owner and you are sure it is correct id take your device and documents confirming the ownership to the Apple Store or contact Apple.You may also try troubleshooting steps here: If you can't activate your iPhone, iPad, or iPod touch after installing iOS 9.3 - Apple SupportRecent info : If you can't activate your iPhone, iPad, or iPod touch after installing iOS 9.3 - Apple Supporthttp://www.imore.com... r&utm_campaign=navigation&utm_source=imHoppefully Apple will shed the light on it soon.

Apple ID email address not valid

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