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Cant Restore My iPhone Backup

Views: 389 Replies: 1
Hey there. I am an iPhone 16GB user. I wanted to reset my phone. I got a backup on my Macbook on 26.12.2015 15:08. I encrypted that backup file. Then i rested all my iPhone settings. I connect my iphone to restore my backup. But whenever i do it and choose that file. It says restore was corrupt and creates new backup file which is completly new iPhone. Please help me. I don't want to lose my photos and app infos. Thank You!
colleen
Asked: 18:48 30/12/2015
letsgorodeo 18:48 30/12/2015
0
Hello YakSupport,

It sounds like you are trying to restore an encrypted backup but iTunes says that it is corrupted. Take a gander at this info in the following article about that sort of error message:

If you need help restoring from an iTunes Backup

Thank you for using Apple Support Communities.

Cant Restore My iPhone Backup

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