Register Login

contacts+message backup stopped working

Views: 413 Replies: 4
I tried to restore the messages from my old phone.

1 - Made a backup of the current messages in the new phone.

2 - Copied the folder to my computer and removed it from the phone.

3 - Copied the folder from my old phone to a different loaction than #2.

Now the app won't start, all I see is the logo for a fraction of a second, then it goes back to settings. I've tried soft resets and reboots.

I've tried to restore the folder structure as it was in #1, but it doesn't change anything.

The phone is a 950 running 10.0.14393.67.

Any ideas?
canuckuk
Asked: 20:45 14/09/2016
jan 20:45 14/09/2016
0
why didn't you use the default sms backup service found in the phone in messaging settings? It's worked for me before - except that time they were transitioning between 8.1 and 10
canuckuk 20:45 14/09/2016
0
why didn't you use the default sms backup service found in the phone in messaging settings? It's worked for me before - except that time they were transitioning between 8.1 and 10Because I was overly cautious when I got the new phone, I didn't want to transfer any settings that would have a negative impact on the new phone just like so many here reported, so I transfered as little as possible. Messages have nothing to with that, OF COURSE, I just simply forgot to do it. Besides, I'm not sure if it's possible to just restore the messages alone, and not the settings.
canuckuk 20:45 14/09/2016
0
I used the online backup like you said, and now my phone have triplets of all messages ever sent or received. I knew I had some reason to avoid that service.

Hard reset, here I come...
jan 20:45 14/09/2016
0
Because I was overly cautious when I got the new phone, I didn't want to transfer any settings that would have a negative impact on the new phone just like so many here reported, so I transfered as little as possible. Messages have nothing to with that, OF COURSE, I just simply forgot to do it. Besides, I'm not sure if it's possible to just restore the messages alone, and not the settings.the message backup is separate from the settings backup and yes, the duplicate message are there - I have 4 of each

contacts+message backup stopped working

Similar questions

"Contacts+message backup" crashes when trying to restore contacts. Any fix?

Hey people Anyone had issues with "contacts+message backup"? I made a backup of contacts and SMS few weeks ago from my Lumia 950 Now I am trying to ...

band 2 stopped working with 950 2 weeks ago.

My sons and my 950 stopped syncing with band 2 2 weeks ago Tried everything to get both working tried updating still no good in fact the watch ...

Mail app stopped working

Hi From recent curriculum update all my accounts have been erased from the Mail app and I can no longer add accounts I always get error codes Any ...

my microsoft edge stopped working, why

I used disk cleaning to free some space Right after that Edge stopped working ...

Java stopped working on my Surface Pro 3

To log into my work system I need citrix and must log in through explorer (not Edge) The system must have Java enabled and although it used to work ...

My phone has stopped working. Not getting started.

Actually my power key has stopped working and after the 8 1 update i've been using the double tap to wake up the screen No issues so far But after ...

MS Edge stopped working as well the store doesn't work either error code 80004005

My start button search window Edge and the windows store all are not working Seems to have occurred with an update ...

blue tooth just stopped working

I have a nissan sentra 2011 and my blue tooth just stopped working It wont show up on any of the phones is there a way to reset the blue tooth in the ...

Messaging/Texting Stopped Working

A little over a week ago my messaging app stopped opening on my 950XL I've tried rebooting using the “send a text” option in the People app and even ...