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Galaxy s6 edge locked. Help please

Views: 819 Replies: 1
So my galaxy s6 edge is locked. The fingerprint and the backup password stopped working for some reason. I don't have google or samsung account set up. My Dropbox doesn't have all my files. What solutions are there to recover my files?
Asked: 09:00 18/04/2016
tommyg 09:00 18/04/2016
Good morning and thank you for visiting MobiFAQ forums!

I'm afraid there is very little you can do if you did not have Android device manager, or Samsung's find my mobile. I've heard others mentioned here, don't know if it's accurate , that you may be able to take it to your carrier that issued the phone, they may be able to help you. If you show them proof of purchase. I don't think they will, but it's worth a shot.

Galaxy s6 edge locked. Help please

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