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Google Hangouts Dialer app - data connection lost immediately on using app

Views: 419 Replies: 1
As soon as I use Google Hangouts app by way of placing a call or by picking up an incoming call, phone data connection (4GLTE) is lost and the two parties involved in the call cannot hear each other. The 4GLTE icon at top of the screen shows no activity during this time. Once I quick the app, data connection is back on and the icon shows activity.

This is on a Verizon LG G4 device.

Issue is not encountered when on Wifi.

Anyone know root cause of this issue?

Thanks in advance.
msk
Asked: 18:33 31/12/2015
braknews 18:33 31/12/2015
0
Mod Note, I will move this to the g4 forum for more visibility

Google Hangouts Dialer app - data connection lost immediately on using app

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