I am locked. I cannot get my password right. And I need to unlock and open for use
When the screen pops for entering of password, I have not got the number and cannot open. I need to open up. to access the phone somehow. Need help.
Asked: 20:27 23/03/2016
You forgot lock screen password?
Unfortunately your only option is to reset the phone (which means losing all data on it), if you cannot remember the password. Be advised if the device has reset protection on it, you will be required to login to your Microsoft Account upon completing the reset in order to access the phone.
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