I have a nokia lumia 920 with the screen and touchscreen totally broken.
When i connect to my pc i can retrieve pictures and movies but i'm not able to retrieve sms,whatsapp chats and my many contacts.loggin on to my microsoft account there are only a few contacts but my phone has many more contacts.do you know a tool to retrive my data from my windows phone 8?!
regards
I have a nokia lumia 920 with the screen and touchscreen totally broken.
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Replies: 2
wstruecolor 05:00 05/08/2016
I have a nokia lumia 920 with the screen and touchscreen totally broken.
When i connect to my pc i can retrieve pictures and movies but i'm not able to retrieve sms,whatsapp chats and my many contacts.loggin on to my microsoft account there are only a few contacts but my phone has many more contacts.do you know a tool to retrive my data from my windows phone 8?!
regards
your contacts and message are automatically backed up with your email account - the email account you used to set up your phone -so when you get a new windows phone and sign in using that same account, your messages and contacts will sync back
Whatsapp chats cannot be backed up unfortunately
When i connect to my pc i can retrieve pictures and movies but i'm not able to retrieve sms,whatsapp chats and my many contacts.loggin on to my microsoft account there are only a few contacts but my phone has many more contacts.do you know a tool to retrive my data from my windows phone 8?!
regards
your contacts and message are automatically backed up with your email account - the email account you used to set up your phone -so when you get a new windows phone and sign in using that same account, your messages and contacts will sync back
Whatsapp chats cannot be backed up unfortunately
silicon_dt 05:00 05/08/2016
First Of all Try To Get Backup if you can , otherwise your data would be lose and , for your problem you have to contact customer care of Microsoft
I have a nokia lumia 920 with the screen and touchscreen totally broken.
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