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I just updated my iPhone 5s to iOS 9.3 and my iTunes to 12.3.3.17--now iTunes does not recognize my iPhone. Any ideas on how to resolve this issue?

Views: 629 Replies: 1
Just updated iPhone 5s to iOS 9.3 and my iTunes (Windows 10) to 12.3.3.17--now iTunes does not recognize my iPhone. help?
lowrider14044
Asked: 18:57 09/04/2016
john269 18:57 09/04/2016
0
Hello there, lowrider14044.

It sounds like your iPhone 5s is no longer being recognized after upgrading to the latest versions of iOS and iTunes. The following Knowledge Base Article offers up some great, in-depth steps for troubleshooting:

If iTunes doesn‘t recognize your iPhone, iPad, or iPod

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Thanks for being a part of Apple Support Communities.

Kind Regards.

I just updated my iPhone 5s to iOS 9.3 and my iTunes to 12.3.3.17--now iTunes does not recognize my iPhone. Any ideas on how to resolve this issue?

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