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IOS 9.3 update on 6S - now phone will not turn on. .

Views: 653 Replies: 1
after updating IOS 9.3 on iphone 6S, the phone turned itself off in the middle of the night and will not turn on. I tried hard reboot and also tried connecting it to my computer and using iTunes. nothing is working. I had issues with the original 9.3 IOS update on March 25th and had to install the update using a hard connection with iTunes. The update appeared to work, but during the night of March 27th , the iphone, while plugged in to charge (about 70% battery life remaining when I plugged it in) seems to have shut down and will not turn on,

any suggestions would be greatly appreciated.
Asked: 00:18 13/04/2016
cigmania 00:18 13/04/2016
Press the Sleep/Wake and Home buttons and hold them for at least 10 seconds.

If this does not help, take a look these Apple Support articles:If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple SupportUse iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support. As a final step, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. Keep the Home button pressed until you see the iTunes logo on the screen of your iPhone. After that on your computer you should see the iTunes window saying your iPhone needs to be restored to factory settings. Click on the restore button.More info here:

If these steps don't work, contact Apple and ask for help.

IOS 9.3 update on 6S - now phone will not turn on. .

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