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iphone 5c randomly turning off after 9.3.2 update

Views: 475 Replies: 1
I recently upgraded my iphone 5c firmware to 9.3.2. It took 4 different trys before the update was successful. Now my phone randomly turns itself off and drops calls. If I cant fix the issue, How do I downgrade back to 9.3.1?
cgimaster
Asked: 11:48 09/06/2016
chris 11:48 09/06/2016
0
iOS downgrades are not allowed by Apple - going back to 9.3.1 is not an option. I suspect that your upgrade got corrupted - what you are experiencing is not typical.
Try a Forced Restart. Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. You will not lose anything. If a forced restart does not help try a System Restore. First backup your device using iTunes. Also import your photos to your computer and copy all important data. Try restoring from backup first and testing it. If it does not help, you may have to restore as New and reconfigure from scratch as the backup could be corrupted. For this reason it is important to have your photos and data saved separately from the backup. Here are the steps for a Restore: support.apple.com/en-us/HT2...

iphone 5c randomly turning off after 9.3.2 update

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