Register Login

iPhone6 ios9.3 update errorcode 1

Views: 917 Replies: 1

I have a iPhone6 64GB.

2 weeks ago when i updated ios 9.3 using iTunes in macbook. The installation was complete with errorcode 3. After searching so many threads, i tried again installing iTunes in my Windows 7 pc. This time also the installation complete with error code 1. My understanding is that this code means hardware problem.

Last week i made a appointment with Genius Bar in Amsterdam and the Technical consultant told that this is a motherboard problem. Because the iPhone is in its second year, he advised me to go the retailer (Amac) to claim the consumer warranty.

Amac says now that i have no-warranty because i have a screen damage whereas the Apple Genius bar has written a report that its a motherboard problem. Amac is coming up with cost estimation of 504 and with escalation they reduced 125 (speed service cost) to 379.

I am feeling like a trapped mouse. Any suggestion !!

Asked: 02:24 26/04/2016
frank71 02:24 26/04/2016
I don't know how the law seems it there when it comes to the 'consumer warranty, but as far as an Apple warranty would be concerned (and I'm guessing the same applies), the physical damage to the phone (screen damage) voids any warranty. there is no way to prove that the problem was not caused by the physical damage done to the phone.

Pay for an out of warranty replacement from Apple or buy a new phone.

iPhone6 ios9.3 update errorcode 1

Similar questions

MIC not working with siri/voice to text after ios9.3.1 update

After I updated to 9 3 1 my hey siri stopped working in that it no longer hears my commands and voice to text will not pick up any sound either I ...

I've followed all advice to get my ipad2 working after the last update (iOS9.3.1) but still can't activate. Can anyone help?

I've followed all advice to get my ipad2 working after the last update (iOS9 3 1) but still can't activate Can anyone help? ...

iPhone 4S volume does not work after iOS9.3.1 update

Since my update to iOS 9 3 1 yesterday I've been having problems with the master volume buttons are unresponsive When I turn on the assistive touch ...

not able to update ios9.3.1

i m not able to update 9 3 1 ...

My music is no longer playing on my phone after iOS9.3.1 update

Why can't I play my music after updating to iOS 9 3 1? ...

Update iOS9.3.1 on iPHONE5 - now dead!!!

Please advise as update iOS9 3 1 was activated last night while iPHONE5 was on charge This morning the PHONE IS COMPLETELY DEAD!!! No power on or re ...

can you undo an update to ios9.3.1 on an ipad earlier than ipad air

need to undo ios9 3 1 on early ipad wifi and cellular problems ...

Exchange accounts not working on any iOS device following 9.3.1 update

Since updating to iOS 9 3 1 on my iPad mini 2 & iPhone 6s I can no longer receive any mail or calendar updates on my work exchange account Is anyone ...

Notes App is slow after iOS 9.3.1 update

Hello I am facing problem with Notes App of my Mini iPad I like to write notes using Notes App I have like more than 50 notes some of them are long ...

Will iOS 9.3.1 cause issues to iPhones because I have a lot of important things on my iPhone6 and iPod 5th gen that I don't want to lose

Will updating to iOS 9 3 1 cause issues to my iPhome 6 and iPod 5th gen i have a lot of important things on them that I don't want to lose and I ...