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Is anybody having trouble with the iris recognition feature - I can't get mine to work

Views: 480 Replies: 2
I've had the phone 4 days now and I can't get the iris recognition feature to function properly. When I eventually got it to recognise me (it took many long attempts before I got the green progress bar in different light settings) it fails to do so when I try it to unlock the phone and I have to resort to my pin. Is it me or is it the phone?!
ibuy_domains
Asked: 15:06 20/01/2016
joeywarmer 15:06 20/01/2016
0
Do iris recognition in a well lit room the first time. Then under different light conditions when the phone does not recognize you go to settings and do improve recognition. When you do it for the first time make sure you are facing the light source.
fiftybyfifty 15:06 20/01/2016
0
Mine is working fine...make sure u do iris recognition in diff light conditions...and keep eyes wide open...

Is anybody having trouble with the iris recognition feature - I can't get mine to work

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