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Lumia Icon stuck on red screen with Nokia Logo

Views: 524 Replies: 1
I tried to reset my Lumia Icon (930) using the WDRT but it somehow is now stuck in an infinite loop with the red screen with Nokia Logo.

I tried to recover using the command below but each time it gets to the point where it is supposed to start installing the file, the phone goes off and I get the error message (see below)...

C:\Program Files (x86)\Microsoft Care Suite\Windows Device Recovery Tool>thor2 -mode uefiflash -ffufile "RM927_02540.00019.15024.38022_RETAIL_prod_signed_100_018D82_VZW-US"

THOR2 1.8.2.18

Built for Windows @ 13:36:46 Jun 16 2015

Thor2 is running on Windows of version 6.2

thor2 -mode uefiflash -ffufile RM927_02540.00019.15024.38022_RETAIL_prod_signed_100_018D82_VZW-US

Process started Sat May 21 01:20:50 2016

Logging to file C:\Users\nokia\AppData\Local\Temp\thor2_win_20160521012050_ThreadId-13964.log

Debugging enabled for uefiflash

Initiating FFU flash operation

WinUSB in use.

isDeviceInNcsdMode

isDeviceInNcsdMode is false

Device mode 6 Uefi mode

[THOR2_flash_state] Pre-programming operations

Disable timeouts

Get flashing parameters

Lumia Flash detected

Protocol version 2.32 Implementation version 2.55

Size of one transfer is 2363392

MMOS RAM support: 0

Size of buffer is 2359296

Number of eMMC sectors: 61071360

Platform ID of device: Nokia.MSM8974..2.2

Async protocol version: 01

Security info:

Platform secure boot enabled

Secure FFU enabled

JTAG eFuse blown

RDC not found

Authentication not done

UEFI secure boot enabled

SHK enabled

Device supports FFU protocols: 0031

Subblock ID 32

[THOR2_flash_state] Device programming started

Using secure flash method

CoreProgrammer version 2015.06.10.001.

Start programming signed ffu file RM927_02540.00019.15024.38022_RETAIL_prod_signed_100_018D82_VZW-US

FfuReader version is 2015061501

Send FlashApp write parameter: 0x4d544f00

Perform handshake with UEFI...

Flash app: Protocol Version 2.32 Implementation Version 2.55

Unknown sub block detected. Skip...

DevicePlatformInfo: Nokia.MSM8974..2.2

Unknown sub block detected. Skip...

Unknown sub block detected. Skip...

Supported protocol versions bitmap is 31

Secure FFU sync version 1 supported.

Secure FFU async version 1 supported.

Secure FFU sync version 2 supported.

Secure FFU async version 2 supported.

Secure FFU async version 3 supported.

CRC header v. 1

CRC align bytes. 4

Get CID of the device...

Get EMMC size of the device...

Emmc size in sectors: 61071360

CID: Samsung, Size 29820 MB

Start charging...

Start charging... DONE. Status = 0

ConnSpeedEcho: Elapsed= 0.175000, EchoSpeed= 38.57, Transferred= 7077918 bytes

Get security Status...

Security Status:

Platform secure boot is enabled.

Secure eFUSE is enabled.

JTAG is disabled.

RDC is missing from the device.

Authentication is not done.

UEFI secure boot is enabled.

Secondary HW key exists.

Get RKH of the device...

RKH of the device is 24227AEE093862F0D3BF26A38C97CCEE7E9EF9351E0D507B1B4B606CE5769CD0

Get ISSW Version...

Get ISSW Version, SKIPPED!

Get system memory size...

Size of system mem: 2097152 KB

Read antitheft status...

Requested read param 0x41545250 is not supported by this flash app version.

Send backup to RAM req...

Clearing the backup GPT...SKIPPED!

Unable to parse FFU file. File open failed

programming operation failed!

Unable to parse FFU file. File open failed, Error code: 2

Operation took about 1.00 second.

FFU_PARSING_ERROR

THOR2 1.8.2.18 exited with error code 2228224 (0x220000)

C:\Program Files (x86)\Microsoft Care Suite\Windows Device Recovery Tool>

Anyone had this issue and how to fix?

thanks
musclemar
Asked: 14:09 08/06/2016
chatmaster 14:09 08/06/2016
0
Are you referring to the 929 Icon? Or the international 930, which is not called the Icon.

Lumia Icon stuck on red screen with Nokia Logo

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