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My iPhone 4 Flash will not turn off, I have already done a backup, restore and reset, as well as closed all apps, what do I do?

Views: 556 Replies: 13
The flash on my Iphone 4 came on this morning, and now it won't turn off- AT&T had me shout off & restart the phone, light was on even when the phone was off. I backed aup everything on iTunes and did a factory reset to the phone, and the light is still on- is there another way I can try to fix this?
gieckboy
Asked: 17:30 21/03/2016
icecash 17:30 21/03/2016
0
Mine has just started doing this recently as well. It you bump the back of the phone with your knuckles it will turn off. I cant figure out whats causing this though. UGHHHH
pedstersplanet 17:30 21/03/2016
0
It's most likely a hardware problem... nothing else you can do except make an appointment with the Genius Bar at an Apple store.
tahirkamran 17:30 21/03/2016
0
It is a hardware issue and you'll need to take it to an Apple store or call AppleCare to set up a mail in service.
jim132 17:30 21/03/2016
0
Hi,

See this Link for Troubleshooting iPhone Hardware

support.apple.com/kb/TS2802
If nothing there Helps... Then, as previously stated, a Visit to your Apple Store is called for...
yfs1 17:30 21/03/2016
0
Mine is doing the same, flash comes on when I am not taking photos, won`t turn off. One visit to the store, one phone call to support. Turned off, reset, and restored . All were useless, flash still on. Second visit to store scheduled for tomorrow. To anyone else having this problem. You need to document every step, get names and case numbers for every encounter. Because I am having trouble getting them to fix or replace the phone!
davidwalton 17:30 21/03/2016
0
Mine is also doing this. It just started this afternoon and will not turn off. It will actually go to various levels of brightness. This is REAL annoying. It looks like I'm off to the Apple store
magoo 17:30 21/03/2016
0
They might tell you its a app-bug like they told me
mrtguy 17:30 21/03/2016
0
My Iphone 4 presents the same problem. Apple refuses to solve the problem.
magoo 17:30 21/03/2016
0
How can they refuse to fix it? Its a hardwareissue.
mrtguy 17:30 21/03/2016
0
I live in Brazil and bought the Iphone in a trip to Bracelona.

In their twisted way of thinking, I have to complain in Spain.

My iPhone 4 Flash will not turn off, I have already done a backup, restore and reset, as well as closed all apps, what do I do?

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