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previous owner stayed logged in find my iphone and reset the device

Views: 486 Replies: 3
previous owner (who i cannot contact anymore) sold me an ipad and he reset the device but didnt turn find my iphone off and as i turn it o it ask for his log in detail which i dont know and i cannot even reset it again or turn off find my iphone through my computer
asamuel
Asked: 05:51 21/05/2016
jc_44 05:51 21/05/2016
0
If a second-hand iOS device has been 'Activation locked' then only the previous owner can unlock it, either by providing you with the account ID and password, or by removing it from his list of devices (as he should have done before selling it) - please see support.apple.com/kb/ts4515

If you are unable to contact him to do this then I'm afraid you will not be able to use the device - there is no other way of unlocking it at all. Apple cannot unlock it for you.
ergobob 05:51 21/05/2016
0
You won't be able to use that iPad. If you bought it through a place such as Amazon or eBay, ask the people running the site or store for a refund.

(141953)
atomicjunction 05:51 21/05/2016
0
Sorry, but the device is locked with an Activation Lock, and only the previous owner or someone who knows the previous owner's Apple ID and password can unlock it:
ACTIVATION LOCKTurn off Find My iPhone Activation Lock - Apple SupportI'm afraid you are stuck with a device you will never be able to use.Sorry GB

previous owner stayed logged in find my iphone and reset the device

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