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Problems after W10M Anniversary update - Can not go into Settings and Edge missing

Views: 527 Replies: 4
After updating my Lumia 830 with the W10M Anniversary Update (17.08.2016) my Settings stopped working. Seems like the app is not installed. When clicked it leads me to the the shop. Additionally MS Edge is crushing when started.

Any ideas what can be done?
rudi
Asked: 22:24 28/08/2016
imedia 22:24 28/08/2016
0
After updating my Lumia 830 with the W10M Anniversary Update (17.08.2016) my Settings stopped working. Seems like the app is not installed. When clicked it leads me to the the shop. Additionally MS Edge is crushing when started.

Any ideas what can be done?try a soft reset: Soft Reset is holding the Volume Down & Power buttons until the phone vibrates and reboots (about 10 seconds). This rebbots the phone with a cleared out RAM and Cache. No data is lost. It is good for when the phone freezes or you experience a glitch of some sort.

Then check for app updates in store

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seofriend 22:24 28/08/2016
0
Done that... No change. Updates from the store do not install. Guess need to go back to 8.1 and install W10M again.... :-(
imedia 22:24 28/08/2016
0
Done that... No change. Updates from the store do not install. Guess need to go back to 8.1 and install W10M again.... :-(you can try doing a factory reset

Factory Reset is Done through Settings> About> Reset your phone (8 & 8.1) or Settings> System> About> Reset your phone (W10M).
In case of Hard Reset & Factory Reset the phone goes back to the exact version you were running when you performed the reset.
seofriend 22:24 28/08/2016
0
That's where all the problems start. I cannot launch Settings. Trying that brings me to the Shop, where of course i cannot download the integral part of the OS.

Problems after W10M Anniversary update - Can not go into Settings and Edge missing

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