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Samsung Galaxy Note 4 Won't Turn On. Blinking Battery on Screen

Views: 1166 Replies: 7
My Galaxy Note 4 has been turning off and on randomly for about a week new. I've had it for about a month and I bought it from amazon.

About an hour ago it suddenly turned of and I couldn't turn it back on. It had about 30% battery left. I took out the battery, tried holding down a lot of variations of vol up/down home button and soft resetting, and nothing turns it on.

I plugged the charger in and the screen flashed an empty battery with the charging symbol every few seconds. I tried to turn it on again and now it's gona back to doing nothing.

I've tried a lot of searches but nothing really fits my criteria and I haven't found any answers. Thanks in advance for any advice you may have.
image
Asked: 01:57 28/01/2016
barry 01:57 28/01/2016
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Mod Note, I will move this to the n4 forums for more visibility
image 01:57 28/01/2016
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Update: After trying multiple times I finally got it to boot in recovery mode, but now it's stuck in a boot loop. I've tried clearing the cache and factory resetting and neither worked. It doesn't shut off unless I interact with it; but as soon as I start going through the initial setup it restarts.
aaron 01:57 28/01/2016
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There are many threads about battery issues with devices 6 months and older. Users reporting devices shutting off with 30 or 40 percent battery left. So the first thing i would try is a replacement battery. If that fails we can try to trouble shoot further.
image 01:57 28/01/2016
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There are many threads about battery issues with devices 6 months and older. Users reporting devices shutting off with 30 or 40 percent battery left. So the first thing i would try is a replacement battery. If that fails we can try to trouble shoot further.When I did get it to turn on for a minute without endlessly booting I saw that the battery was fully charge, if that makes any difference, but I think I'll order a new one just to be sure.
aaron 01:57 28/01/2016
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if the battery is going bad it can show false readings. The voltage may be high/normal but as soon as your put a load on it it will shut off.
image 01:57 28/01/2016
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I bought a replacement battery and charged it in a travel charger for about an hour and it still isn't working.

The phone doesn't work at all unless connected to a charger. It won't go into recovery mode or download mode or anything. When I put it on a charger it blinks the empty gray battery with a lightning bolt and that's the only time I can get it to turn on. I've tried clearing the cache again and doing another system restore. When I system restore & reboot through the recovery menu, it turns on and does the initial setup, but it restarts after about 30 seconds every time. I've tried using a different charger, taking the battery out, and taking the sim card out. Nothing makes a difference.
primary 01:57 28/01/2016
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I bought a replacement battery and charged it in a travel charger for about an hour and it still isn't working.

The phone doesn't work at all unless connected to a charger. It won't go into recovery mode or download mode or anything. When I put it on a charger it blinks the empty gray battery with a lightning bolt and that's the only time I can get it to turn on. I've tried clearing the cache again and doing another system restore. When I system restore & reboot through the recovery menu, it turns on and does the initial setup, but it restarts after about 30 seconds every time. I've tried using a different charger, taking the battery out, and taking the sim card out. Nothing makes a difference.Sounds like it's warranty time. Did you buy it directly from Amazon, or one of the marketplace sellers? I think you can exchange it if it's only been a month and you bought it from Amazon - but I'd contact them ASAP and ask.

Samsung Galaxy Note 4 Won't Turn On. Blinking Battery on Screen

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