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Texts messages randomly all gone ...how to get back??!

Views: 556 Replies: 7
Iphone 6 was acting up with messages. First I'd get banner notification but no actual number on the messages icon.

after a few shut off and turn ons, still nothing. Iphone even had a hard time sending messages outs (imessages). I ddi all the protocols, turning imessages off and on, restarting phone...nothing. Finally did a few soft reboots, and next thing I know, all of my messages were wiped out clean !! How do I retrieve them back? Mind that I do not use icloud.
shipdrugs
Asked: 02:45 06/06/2016
barry 02:45 06/06/2016
0
Try restoring as new first to see if the phone behaves normally. If it does then try restoring the backup but if the backup is corrupted it will bring back the issues.
xlr9 02:45 06/06/2016
0
Do you have an iTunes backup? That would be the only way to recover them since you don't use iCloud.
shipdrugs 02:45 06/06/2016
0
Sounds like you were having some serious software issues there, and even after your messages have gone, I do not expect that you will not have any further ones. You are best to do a clean install of your OS for starters.

Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings - Apple Support

After this, try restoring your most recent backup from iTunes since you said you don't use iCloud.

Restore your device from an iCloud or iTunes backup - Apple Support

That will get your messages back, but it may also bring back the behavior with the reinstallation of your content. Hoping it doesn't.
shipdrugs 02:45 06/06/2016
0
I believe so...I rarely connect my iphone into the computer, but hopefully my last backup was recent !
barry 02:45 06/06/2016
0
Yes my iphone was seriously acting up crazy these past few weeks. My alarms dont even go off anymore, I have to manually turn them back on as well! Its so strange how it randomly acts up. I will try to restore option! thanks!
shipdrugs 02:45 06/06/2016
0
Try restoring as new first to see if the phone behaves normally. If it does then try restoring the backup but if the backup is corrupted it will bring back the issues.
barry 02:45 06/06/2016
0
I just attempted to restore backup several times...and it keeps telling me I dont have enough space ! even when I deleted so many apps to make it 1GB available, it still wouldnt work !!! would restoring as new, bring back my messges ??

Texts messages randomly all gone ...how to get back??!

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