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Touch screen not responding on iPad air

Views: 569 Replies: 1
iPad air, touch screen will not react to any touch. I cannot Open nor get any functionality '. I have tried the soft reset several times with no success. The is not connected to the Internet but thr location service arrow is showing and the camera icon is showing, need advice oon what to do

Asked: 10:24 06/02/2016
dlh 10:24 06/02/2016
Hello richsgifts,

Thanks for using Apple Support Communities.

I understand that your iPad's screen is completely unresponsive to touch. Given you will not be able to restart it normally, you will need to force it to restart. For further assistance please follow through the steps below.

If the screen on your iPhone, iPad, or iPod touch doesn‘t respond to touch

Take care.

Touch screen not responding on iPad air

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