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while updating from an ios 7 to an ios 9 my phone blacked out and I can't use it at all. what is going on and how do I fix it?

Views: 622 Replies: 3
while updating from an ios 7 to an ios 9 my phone blacked out and I can't use it at all. what is going on and how do I fix it?
axe
Asked: 10:09 10/01/2016
mhdoc 10:09 10/01/2016
0
Have you tried to reset, restart or restore it?
yonnermark 10:09 10/01/2016
0
You are going to have to reset your iphone so please follow the following stepslug your iphone into a computer ( most likely a macbook of any kind)1. Hold down the home and sleep button at the same time.2. When you see the apple logo keep holding in till you see the itunes logo and let go.3. Then follow the directions on your computer to reset your iphone Good Luck, Let me know if this helped you!!!
serep 10:09 10/01/2016
0
Hold the sleep/wake button and the home button not until the Apple logo pops up but when the connect to iTunes screen pops up. Then you plug your phone into your computer and it should detect your iPhone in recovery mode. From there you can restore it. Hope this helps!

while updating from an ios 7 to an ios 9 my phone blacked out and I can't use it at all. what is going on and how do I fix it?

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