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Why can't I open my email in my Passport message list?

Views: 1043 Replies: 4
I click on an email and nothing happens, only gives me an option to delete or file?
Asked: 03:30 07/12/2016
bbrunton 03:30 07/12/2016
I click on an email and nothing happens, only gives me an option to delete or file?Is it a single email or all within an account?
Start by refreshing your the hub swipe diagonally down from top right corner about 4 or 5 times to refresh.
if it's an entire account it could be server related or you may have to delete account and set it back up again.
Posted via CB10
flyer 03:30 07/12/2016
It's happening with every account I have, even after a refresh
flyer 03:30 07/12/2016
Deleted account and added it back and it's still happening, won't open an email
bbrunton 03:30 07/12/2016
Is there any difference between WiFi and network attempts?
Try a "hard reboot"of device.
Hold power button down for about 20-30 seconds until red LED flashes and BlackBerry bootloader reappears.
Posted via CB10

Why can't I open my email in my Passport message list?

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