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Why does my Lumia 950XL freeze when unlocking?

Views: 636 Replies: 6
When I unlock my phone there's a high possibility for it to freeze, needing a power-/volume-button reset. I've, so far, not found a common reason for this to happen. Latest version fast ring is currently installed.

Has anyone encountered the same problem and probably found a solution to this?
pedstersplanet
Asked: 23:45 22/07/2016
john269 23:45 22/07/2016
0
When I unlock my phone there's a high possibility for it to freeze, needing a power-/volume-button reset. I've, so far, not found a common reason for this to happen. Latest version fast ring is currently installed.

Has anyone encountered the same problem and probably found a solution to this?are you using windows hello? disable that and test
golddust 23:45 22/07/2016
0
When did you start encountering this issue? Mine started doing this after Tuesday's (12th) Production OS update (non-insider) and I also have the latest FW. Never had this happen before. Did a hard Reset that didn't fix it. This happens with and without Windows Hello. Can also happen when a notification (sms) arrives on the phone (screen lights up for less than a second then dies).
sprouty 23:45 22/07/2016
0
When I unlock my phone there's a high possibility for it to freeze, needing a power-/volume-button reset. I've, so far, not found a common reason for this to happen. Latest version fast ring is currently installed.

Has anyone encountered the same problem and probably found a solution to this?I get about a 5 second delay (screen goes black) from the time I hit the power button on the side of the phone, until the lock screen appears. Started happening the last day of Build 14390, and went away with the 14393 update, but is back again as of last night.
tldtrader.com 23:45 22/07/2016
0
I had similar issues on my 950 XL on earlier RS builds but it has been just fine from the past couple of builds. Last night I flashed to the latest DTTW firmware, updated to 14393 and hard reset. Its been almost a day now and it has been working just fine, a bit more responsive during the unlock/lock. DTTW is as good as my 1520 / 920 / 925 / 640 on 8.1
golddust 23:45 22/07/2016
0
Both my 950 XL's are on the same release builds (.494 released Tuesday 12th) and latest FW (DTTW). Only one has been exhibiting this issue..phone some times freezes/crashes during unlocking/ when screen is turned on even by a notifications and has to be soft-reset (admittedly the second one is used by my wife which doesn't use it as much as I do so it may show up in here's later on). Did a Hard Rest on mine and it didn't fix it. Just did another one this time with WDRT to see If it changes anything but I'm not expecting any miracle..
sprouty 23:45 22/07/2016
0
Today my 950XL snaps from Power to Lock Screen, like it should; no more 5 second delay!

Why does my Lumia 950XL freeze when unlocking?

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