Register Login

Windows 10 does not recognise my BlackBerry phone - how can I resolve this issue?

Views: 1979 Replies: 2
Since upgrading to Windows 10 my laptop does not recognise any of my devices. Currently my BB will not allow me to email photos to myself, or send files via Bluetooth, so I have no way to transfer files to my laptop. I've ordered an SD card adapter, but is there any way to actually solve the problem?
Asked: 01:45 08/12/2016
paul 01:45 08/12/2016
Have you tried reinstalling the BlackBerry software?
nickberry 01:45 08/12/2016
If you use iTunes
If you don't.....
- don't use USB3 ports
- Remove all BlackBerry related software (Blend, LINK, Drivers - older desktop software if you have it)
- Reboot
- Disable all malware and virus scanning.
- Redownload and install latest bundled version of Blend (BLEND, LINK, DRIVERS)
- reboot and try again...

Windows 10 does not recognise my BlackBerry phone - how can I resolve this issue?

Similar questions

my phone screen does not swipe to open after i upgraded my Q5 ios,please how do i fix this issue?

before i upgraded my phones ios it was working very fine but eve since i upgraded it still works fine but when the screen is locked i cant swipe to ...

How can I remove mm6 from my BlackBerry 10 when I changed networks it just say phone not allowed mm6?

Please help my phone was fine I was on mtn pay as you go and had to change networks so I went over to cell c and now it keeps saying phone not ...

How can I underclock my BlackBerry 10 phone?

Hello there a way to manage or underclock a blackberry 10 phone? Posted via CB10 ...

My Z3 top edge touch isn't working after the update to notification isn't coming down. How can I fix this?

after the update to 10 3 2 my z3's notification bar isnt commin' down top edge of the touch isnt working i also reloded the os using blakberry link ...

BB 10 OS and double type on my Classic, how can I fix this?

I've read that the latest version has taken care of the double type problem however my device still has the issue I have 10 3 2 556 now can I confirm ...

My BlackBerry is stuck on bootloader and does not want to connect. What can I do?

i have a 9900 that boots up and gets stuck at 75% have tried loading os from desktop software but it keeps disconnecting need help please ...

How can I get my BlackBerry 10 browser working properly?

Hi so I had a Q10 for awhile and the browser used to work fine but all of a sudden it stopped working as in when I opened it whenever I typed ...

Uninstalled apps haunting BlackBerry Passport to, how can I fix this?

I am using BlackBerry Passport os 10 3 2 2836 when I uninstall an app and try to install newer version from amazon or other trusted store it says ...

Why can't I install Blackberry Link on my PC which has been updated to windows 10 ?

I've tryed uninstalling the BBlink I had on Windows 7 but it still wont work ...

Face 10 for Facebook issue when reinstalling, how can I fix this?

Hi I have deleted the app "Face 10 for Facebook" (from Nemory) using the classic way deleting the icon but it seems that the app was not properly ...