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Can I use third party app without an encryption password?

Views: 660 Replies: 10
Can I use a third party app to restore lost texts without an encryption password?
grinler
Asked: 15:33 13/02/2016
grinler 15:33 13/02/2016
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Thank you.. I'm freaking out. I am trying to recover texts that I accidentally deleted, everything keeps asking me for some kind of encryption password..? But I NEVER set one. Do you happen to know how I could get them back another way? ANY ideas would be MUCH appreciated. Thanks for your time.
gieckboy 15:33 13/02/2016
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If your backup is encrypted either you checked "encrypt backup" at some time in the past, or you have a company MS Exchange account on your phone and the administrator set the encryption requirement. In either case you must have entered the password. There's one other possibility - sometimes iTunes is wrong about the backup being encrypted. But if you reboot the computer and it still says its encrypted it really is.

Did you enable automatic iCloud backup before the messages were deleted? If you did you can restore an iCloud backup, which does not require entry of a backup passcode.
grinler 15:33 13/02/2016
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Thanks Lawrence, I will try that with the computer. It says my phone was backed up with iCloud, but nothing comes up, but the backup button has been on?? what is a company MS exchange account? Lol, sorry bare with me I'm not too good with all this stuff.. I appreciate your help and time very much! I'm assuming that has to be it, I checked my keychain and none of those work? Do you know if the encryption code is usually four digits? Or something longer?
gieckboy 15:33 13/02/2016
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The encryption code is a password you choose. It is most likely one that you have used in the past, but it may have been a long time ago as iTunes only asks for it once (plus confirmation) the first time you check "encrypt backup." If you want to try guessing uncheck "encrypt backup" and it will prompt immediately. You get unlimited guesses. Elcomsoft has a backup password cracker that will work if you are not in the habit of creating strong passwords. It is targeted for law enforcement and is priced accordingly, but it has a trial mode that will give you the first 2 characters of the password if the password is crackable.

To see if you have an iCloud backup go to Settings/iCloud and tap Backup. If you have iCloud backups it will list the date of the most recent one. To restore it you must erase your phone by going to Settings/General/Reset - erase all content and settings.
grinler 15:33 13/02/2016
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Thank you Lawrenc, I'm going to try that.. But I might be back
gieckboy 15:33 13/02/2016
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Good luck!
grinler 15:33 13/02/2016
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Hi Lawrence,

if my iCloud back up button was ON, does that mean it was backing up my phone automatically? If so, can you walk me through how I can get my texts restored? All the texts I need restored are from just one contact, if that matters. Thank you
gieckboy 15:33 13/02/2016
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If it was on it should have been backing up automatically. However, you cannot restore selectively from an iCloud backup, it's all or nothing. That's also true of an iTunes backup, but there are 3rd party tools that can read unencrypted iCloud backups. You've probably lost those messages. If you had Handoff enabled those messages will be in the Messages app on your Mac. Deleting from iOS does not delete them from the Mac.
grinler 15:33 13/02/2016
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Oh boy! I think I need to hire you to teach me this stuff. I'm so embarrassed to be this lost! i don't have a Mac.. My backup for iCloud was on.. I have not tried a backup at all because I was under the impression that my deleted texts would still be in the memory of my phone? If the backup button was on the whole time before the messages got deleted, then if I do an iCloud backup I should be able to restore them? I have the password cracker you suggested on now. However, do I need to purchase the software in order to get the first two digits? Or is that available with the trial? God Bless your heart for helping and being so patient with me. Thank you!
gieckboy 15:33 13/02/2016
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You cannot retrieve individual messages from an iCloud backup. All you can do is restore a complete backup to your phone, which will replace everything on the phone. If you have automatic backups enabled each backup overwrites the previous one, but saves the 3 most recent. So if several days have gone by those messages are lost. Backups only occur when the phone is locked, connected to power, and connected to WiFi.

If you go to Settings/iCloud and tap on Backup it will display the date and time of the latest backup.

If you want to try to recover them you need to erase your phone, then restore the iCloud backup. You will be prompted to do this after erasing. Go to Settings/General/Reset - Erase all content and settings. After this completes you will see a list of backups that are available in iCloud.

Can I use third party app without an encryption password?

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