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Is there an issue with POP3 and IMAP on the new Galaxy S7 Edge?

Views: 641 Replies: 4
I have added an Exchange account, Gmail and Outlook with no problems. I am using the standard email app supplied with the phone. However it would not recognise the outgoing server on my POP3 account. I added it to a friend's S6 as a test. I then tried Blue Mail on the S7 and this failed too. Finally I succeeded with K9 Mail but I would prefer to use the standard email app. Spoke to EE and Samsung - both think this is a software fault and I need to wait for an upgrade. Anyone with similar issues?
chops
Asked: 03:24 26/03/2016
steve35 03:24 26/03/2016
0
Welcome to MobiFAQ! Which email provider? Are you saying you also tried that provider's IMAP server settings as well? If it fails on multiple devices, it may have more to do with the email provider's server.
can1one 03:24 26/03/2016
0
I have 3 POP3 accounts working in Gmail, but I added them first using the stock Email app. Have had no problems with any of them.

I would, just for kicks, delete the Exchange account and see if that helps.
nileshn 03:24 26/03/2016
0
I'm having problems using imap on my Galaxy S7 edge. I can connect to my bizland.com server and I can see my email okay but when I try to delete an email it will not delete it from the server. Samsung senior tech said there was some issue with the Marshmellow os. They said they are recommending users to use POP3 instead of imap. POP3 does work for me okay but of course it downloads mail onto my S7 instead of access it from the Bizland.com server. This mean that if I delete email on my server from another imap device then sync my S7 the mail will remain on my S7 since it has been downloaded.

Hopefully this issue will be resolve soon in an update to V6.01.
admin 03:24 26/03/2016
0
Have push notifications working perfect on our S7 edges. We are using Aquamail Pro.

Push also works good with the stock mail app.

Is there an issue with POP3 and IMAP on the new Galaxy S7 Edge?

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