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Whatsapp blue ticks not updating in chats screen

Views: 629 Replies: 2
My Whatsapp blue tick not updating in chats screen, i provide some screenshot below for you to easily understand. is there a solution to it?
Screenshot below show the message was unseen.
" >
when i tap in to the conversation screen there is blue tick
" >
When check the message info the receiver actually seen it just after i sending it
" >
shinetech
Asked: 00:15 15/11/2016
seogulper 00:15 15/11/2016
0
could you re upload the images, or describe the issue in more detail. Are you on whats app beta?
shinetech 00:15 15/11/2016
0
hi, thanks for response seogulper, my lumia 640xl dual sim are running both whatsapp & whatsapp beta. both whatsapp facing the same problem, i re-upload images & try my best to let you understand me.
look at this screenshot below, the second contact which i bracket the message i sent at 21:40, the double tick still in grey color meant the receiver still not read my message to him, and time of my device was 21:57 " >
when i tab in to the conversation immediately seen the double tick has been turned blue " >
i check the message info reveal that receiver actually read my message at 21:40, as you can see in the 1st image when time of phone at 21:57 the message status still appear unread . " >
there should be one more screenshot, but i forgot to snap it, which show when i back to the 1st screen only the message turn blue. the problem here is i need to tab in to the conversation screen and return to the chats screen only can get the messages status updated.
i have been hard hard reset my phone, the problem still remains.
Please excuse my poor English

Whatsapp blue ticks not updating in chats screen

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